Your email ticket will contain all the information you need for an easy and smooth experience. You’ll get contact details, meeting point or pick up details with a Google map, our direct line (in case you need it) and much more.
In case the weather is bad and for your safety your excursion is cancelled you will first be offered the chance to reschedule. If, for whatever reason you can't or don't want to reschedule - including, simply, your wishes, we will then
immediately process a
100% refund of your booking. Without any extra fees or charges.
No hassle no fuss.
It is not possible to pay on arrival. The only way to secure a booking is to make a reservation beforehand.